Gulf Coast Party and Event Rental at 1880 North Hercules Avenue A, Clearwater, Florida.

I rented four outdoor heaters using this company. They said pick up was from 8:30a-5p and I had someone there to pick up around 9. They were told the heaters weren't ready and would call when they were. They weren't ready until the afternoon. Picked them up, three were fine however one was bent in the middle and wouldn't stand straight. When we tested them that heater didn't work. We set it aside because there was no point and went about setting up. Later into the event we really needed the heater so we decided to work on it and see if we could get it working. We messed around with it a bit and then thought maybe they hadn't changed the propane tank. So we used our own propane tank to test it and it worked. The point is I shouldn't have to spend time messing with something I rented in supposed good working condition. I requested a refund on the basis that the heater didn't work. Which it didn't. They gave me back $20 for the broken propane tank. (well said they will, I haven't gotten it yet) Bottom line is if you want things in nice condition AND working don't rent here.